Data Protection

Privacy Policy & Data Security

Vaikundam Ashramam is committed to protecting the personal and birth information entrusted to us during traditional Kerala Prashna and astrological consultations. This policy outlines our data handling practices under the Digital Personal Data Protection Act, 2023.

Comprehensive Provisions

How We Collect, Use, and Protect Your Information

We collect personal details such as names, mobile numbers, email addresses, and birth data (date, time, and birthplace) strictly when required for accurate astrological calculations and session delivery. Consultation questions and birth details are stored securely for session analysis and administrative records. We ensure that your data is never sold, rented, or shared with unauthorized third parties. Payment processing is handled via secure third-party payment gateways conforming to industry standards; we never store financial credentials, card numbers, or UPI PINs on our servers.

In accordance with the Digital Personal Data Protection Act (DPDP Act, 2023) and international data privacy standards, you maintain complete rights to access, correct, or request deletion of your personal data at any time. You may withdraw your booking consent or inquire about data retention periods by contacting our designated grievance officer. We maintain robust technical safeguards to protect your records against unauthorized access, maintaining absolute confidentiality for all spiritual and astrological consultations.